Aug 11, 2026

EP TRAVEL
SUITE 450, 11150 JASPER AVE
EDMONTON, AB T5K 0C7

Dear EP Travel Cardholders,

To help keep your account secure and ensure uninterrupted access to your EP Travel Card
services, you are required to update your personal information to meet all Know Your Customer
(KYC) identification verification requirements on or before October 11 th , 2026.

Failing to complete the required KYC process will result in your account being temporarily frozen.
This will result in:

• Transactions being declined
• Card loads not processing

Once you have successfully completed the KYC process, full account access will be restored.

How to Complete Your KYC Update

Please click on the link to complete the necessary KYC process: EP Travel Identity Verification Form

We recommend completing your update as soon as possible to avoid any interruption to your
account services. If you do not plan on updating your KYC information with us, please use the
funds on your card before the October 11 th , 2026 deadline. If you have any questions, please
reach out to us at hello@epfinancial.ca.

Thank you for your cooperation and for being a valued EP Travel cardholder.

EP Travel Support Team